DIRECT CHANNELS
Questions answered.
Decisions clarified.
Find answers to common questions regarding sourcing, export procedures, logistics, and international cooperation.
Every current question and answer is preserved exactly as published. choose a subject area to find the relevant entry.
Questions are answered against real sourcing, inspection and export context.
FAQ INDEX
30 entries
General Questions
01–04
4 entries
01
ANSWER / 01
At Alprey, we bridge the gap between complex sourcing and reliable delivery. We are not just traders; we are your independent partners on the ground. We prioritize transparency, quality control, and long-term trust over simple transactions, ensuring your project receives the right material without the usual risks of international sourcing
02
ANSWER / 02
Iran possesses some of the world's most diverse and high-quality natural stone reserves. From unique Travertines and Marbles to rare Onyx, Iranian stones offer a combination of aesthetic beauty, structural durability, and competitive pricing that is difficult to match globally.
03
ANSWER / 03
Quarries often focus on volume, not specific project quality. As independent sourcing partners, we select the best blocks from multiple trusted suppliers, perform rigorous inspections, and handle all logistics. We act as your quality gatekeeper, ensuring consistency that a single manufacturer might not guarantee.
04
ANSWER / 04
We remove uncertainty through three pillars: rigorous on-site inspection, transparent communication (real-time photos/videos), and secure logistics coordination. We verify every slab or block before it leaves the source, so you never receive "surprises" at your destination.
Products & Sourcing
05–10
6 entries
05
ANSWER / 05
We specialize in a wide range of premium Iranian stones, including Travertine, Marble, Limestone, and Onyx. Whether you need raw blocks, slabs, or cut-to-size tiles, we have the network to find the exact match for your project.
06
ANSWER / 06
Yes. Customization is our strength. We source materials based on your specific technical requirements, color variations, and dimensional specifications to ensure the stone fits your architectural vision perfectly.
07
ANSWER / 07
Yes. Our independence allows us to work with a curated network of trusted quarries and factories across Iran. This ensures we are not limited by one supplier's inventory and can always find the best quality available in the market.
08
ANSWER / 08
We vet our suppliers based on their historical quality consistency, production capacity, and ethical business practices. We only work with those who meet Alprey’s high standards for international export.
09
ANSWER / 09
Absolutely. We encourage it. We can arrange for physical samples to be shipped to your office or project site so you can verify the color, texture, and quality before finalizing the order.
10
ANSWER / 10
To ensure logistics efficiency and cost-effectiveness for our clients, our standard MOQ is typically one full 20ft container (approx. 20-27 tons depending on the material).
SOURCE NOTE / AVAILABILITY + SELECTION
Use this cluster as a practical reference for the relevant sourcing, inspection, packing, route or quotation conversation.
Quality & Inspection
11–15
5 entries
11
ANSWER / 11
Our quality control team performs a multi-stage review: initial selection at the quarry/factory, a secondary check during processing, and a final inspection during the loading process. We check for cracks, color uniformity, and dimensional accuracy.
12
ANSWER / 12
Yes. Transparency is non-negotiable for us. You will receive a comprehensive digital report including high-resolution photos and videos of your specific material selection before it is packed and loaded.
13
ANSWER / 13
We use a "Selection Tagging" system where approved blocks or slab bundles are marked and documented. The photos/videos you approve are the exact items that will be loaded into your container.
14
ANSWER / 14
Natural stone is a product of nature, and slight variations in veining and shade are part of its beauty. However, we minimize this by selecting materials from the same quarry layer or "block" to ensure the highest possible consistency for your project.
15
ANSWER / 15
Yes. We welcome third-party inspection agencies (such as SGS or others) if required by the client. We provide full cooperation to ensure all independent verification processes are completed smoothly.
INSPECTION EVIDENCE / MEDIA + TAGGING
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Packaging & Logistics
16–21
6 entries
16
ANSWER / 16
We use export-standard, heat-treated (ISPM-15) wooden crates or A-frames. Every slab or tile is secured with protective padding and heavy-duty strapping to prevent movement and breakage during transit.
17
ANSWER / 17
By combining superior packaging with experienced logistics partners. We also ensure that containers are loaded and balanced correctly, and we can facilitate comprehensive transit insurance for added peace of mind.
18
ANSWER / 18
We offer flexible shipping solutions based on the destination. For international sea freight, we primarily use 20ft containers (FCL) via major ports. For nearby destinations and regional markets, we arrange efficient road transportation using heavy-duty trucks to ensure faster and more direct delivery.
19
ANSWER / 19
We select routes based on speed, safety, and cost-efficiency. Our strategic location in Urmia allows us to utilize the Bazargan-Turkey corridor and the Mersin international port for efficient access to Europe and the Middle East.
20
ANSWER / 20
We serve global markets, with a primary focus on Europe, the Gulf region (GCC), and East Asia. If there is a major commercial port in your country, we can deliver to you.
21
ANSWER / 21
Typically, sea freight takes between 3 to 8 weeks depending on the destination port. We provide a detailed estimated timeline at the time of quotation.
ROUTE NOTE / PACKING + DELIVERY
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Pricing & Payment
22–26
5 entries
22
ANSWER / 22
The price is influenced by the rarity of the stone, the required dimensions/finishing, the total volume, and current international shipping rates.
23
ANSWER / 23
We can provide quotations on various Incoterms, including EXW, FOB, or CFR/CIF (which includes shipping to your port). We are flexible based on how you prefer to handle your logistics.
24
ANSWER / 24
Our standard terms usually involve a percentage as a down payment to secure the material, with the balance paid against shipping documents (Bill of Lading).
25
ANSWER / 25
We primarily accept USD and EUR for international transactions to ensure smooth and transparent banking processes.
26
ANSWER / 26
Natural stone prices are generally stable, but logistics costs and exchange rates can fluctuate.
QUOTE INPUT / COMMERCIAL CONTEXT
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Orders & Cooperation
27–30
4 entries
27
ANSWER / 27
To give you an accurate quote, we need: Material type, required dimensions (size and thickness), finishing (e.g., polished, honed), quantity (sqm or tons), and the destination port.
28
ANSWER / 28
The best way is to contact us via our WhatsApp link or the contact form on our website. Our team will respond within 24 hours to discuss your project requirements.
29
ANSWER / 29
Yes. Building long-term value is our core mission. We support architects, developers, and wholesalers with consistent supply chains for multi-phase projects and ongoing inventory needs.
30
ANSWER / 30
We believe in proactive communication. You will have a dedicated account manager who provides weekly updates (or more frequent if needed) on production, inspection status, and shipping milestones. We are always available via WhatsApp, or Email.
Your project may need a more specific conversation
The FAQ covers the current standard questions. For a project-specific requirement, send the material, format, quantity and destination directly to the export team.